Your Privacy Matters
At Editorial Pro, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you engage with our content creation services. We believe in transparency and want you to understand exactly how your information is handled.
Last Updated: December 8, 2025 | Effective Date: December 15, 2025
Information We Collect
Personal Information You Provide
When you interact with our content creation services, we may collect personal information that you voluntarily provide to us through various touchpoints on our website.
Information collected includes:
- Full name and professional title
- Business contact information
- Company name and industry details
- Project requirements and preferences
- Content creation goals and objectives
- Budget and timeline information
- Communication preferences
- Feedback and testimonial content
Automatically Collected Information
When you visit our website, we automatically collect certain technical information to improve your browsing experience and optimize our content creation services.
Technical Data:
- • IP address and approximate location
- • Browser type and version
- • Operating system information
- • Device type and screen resolution
- • Referring website and search terms
Usage Analytics:
- • Pages visited and time spent
- • Click patterns and navigation behavior
- • Form interactions and submissions
- • Download and engagement metrics
- • Session duration and frequency
How We Use Your Information
Primary Service Purposes
We use your personal information primarily to deliver exceptional content creation services and maintain effective communication throughout our partnership.
Service Delivery:
Processing your project requirements, creating custom content strategies, delivering video production services, managing copywriting projects, and providing social media content solutions tailored to your brand.
Communication Management:
Responding to inquiries, sending project updates, scheduling consultations, sharing content deliverables, and maintaining ongoing client relationships through professional communication channels.
Quality Assurance:
Monitoring service quality, gathering feedback, implementing improvements, tracking project success metrics, and ensuring our content creation services meet your expectations and industry standards.
Business Operations
Your information helps us improve our services, develop new content creation solutions, and maintain the security and functionality of our platform.
Data Protection and Security
Security Measures
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data security is our priority.
Technical Safeguards:
- SSL encryption for all data transmission
- Secure database storage with encryption
- Regular security audits and updates
- Firewall protection and intrusion detection
Administrative Controls:
- Limited access on need-to-know basis
- Employee training on data protection
- Confidentiality agreements and policies
- Regular monitoring and audit trails
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, and maintain our business records.
Retention Periods:
Maintained for 3 years after last project completion for ongoing support and potential future collaboration.
Contact form submissions and initial consultations retained for 1 year unless converted to active projects.
Certain records maintained for 7 years to comply with business and tax record requirements.
Your Rights and Data Control
Individual Data Rights
You have several rights regarding your personal information. We respect these rights and provide clear processes for exercising them when engaging with our content creation services.
Access Rights
Request a copy of all personal information we hold about you, including how it's being used and with whom it's shared.
Correction Rights
Update or correct any inaccurate or incomplete personal information in our records.
Deletion Rights
Request deletion of your personal information when it's no longer needed for legitimate business purposes.
Data Portability
Receive your personal information in a structured, commonly used format for transfer to another service provider.
Processing Restrictions
Limit how we process your information in specific circumstances while maintaining essential service functionality.
Objection Rights
Object to certain types of processing, particularly for direct marketing or legitimate interest purposes.
Exercising Your Rights
To exercise any of these rights, please contact us through our website contact form. We will respond to your request within 30 days and may require identity verification to protect your information.
Important Note:
Some rights may be limited by legal requirements or legitimate business interests. We will explain any limitations when responding to your request and provide alternative solutions where possible.
Privacy Questions and Updates
We regularly review and update this Privacy Policy to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you through our website or direct communication if you're an active client.
If you have questions about this Privacy Policy, concerns about how your information is handled, or need assistance with data-related requests, please don't hesitate to reach out to us through our contact form.
Data Protection Support
Our team is committed to protecting your privacy and will address any concerns promptly. We typically respond to privacy-related inquiries within 48 hours during business days.